AGB

Supplementary Terms and Conditions for Deutschkurse für den VWU
These terms and conditions apply to Services in the field of German Courses for the VWU as of June 2025.

Scope of Application

The supplementary terms and conditions shall apply in particular to the services provided within the scope of the VWU German Courses conducted by die Berater Unternehmensberatungs GmbH.
They shall apply in addition to the General Terms and Conditions of die Berater Unternehmensberatungs GmbH.

Registration

Registration shall be made in person and shall be binding.
Partial payments are not permitted.
Any bank charges – also in the case of a refund transfer – shall be borne by the client.

Classification and Course Duration

A repetition of the placement test taken during the registration is not permitted.
The test result achieved is valid for the placement at a course level.

If it is determined at the beginning of the course that the participant’s actual language proficiency does not correspond to the course level, the participant will be reassigned to a more appropriate course level — either higher or lower — subject to the availability of places and at the sole discretion of the academic management.

Proof of courses or examinations taken externally are no substitute for a placement test.

Desired course times cannot be guaranteed.
The allocated course time is considered binding, and the client has no right to change the course time.

Cancellation Conditions / Withdrawal

It is possible to cancel free of charge up to 14 calendar days before the start of the course by presenting the cancellation forms for the university and the Austrian health insurance.

In case of late cancellation, the free cancellation is forfeited and 100 % of the course fee will be retained.

Cancellations must be made in writing without exception and must be accompanied by the cancellation confirmation.
Cancellations are only valid if confirmed in writing by die Berater Unternehmensberatungs GmbH.
Substitute participants are not permitted at any time.

In case of a late entry into a course or an early withdrawal, no repayment of any of the course fee will be provided.
In case of any refunds due to cancellation or withdrawal, fees may apply, which will be charged to the customer.

Bank Fees

In the case of a refund, fees may be incurred by the bank or payment service provider.
These costs will be deducted from the refund amount.

Processing Time

The refund process may take up to 30 days.
This is due to the processing and confirmation by the payment provider, over which we have no control.