Cancellation policy

Refund Policy
If you wish to request a refund of the amount paid, please note the following points:

In the event of a refund, bank or payment service provider fees may apply. These costs will be deducted from the refund amount.


The refund process may take up to 30 days. This is due to the processing and confirmation by the payment provider, over which we have no control.

If you have any further questions about your refund, please feel free to contact us

We support you in word and deed with the administrative formalities for your German course. So that you meet deadlines and have the right documents available at the right time.